Residential Tree Surgery FAQs
General FAQs
We are based in Horsham, West Sussex. We cover all of Sussex and Surrey and the surrounding areas, providing reliable tree and garden care for both private and commercial clients.
Yes, all our team members hold relevant qualifications and have extensive experience in tree surgery and garden maintenance.
We carry public liability insurance of up to £10 million, giving you peace of mind while we work on your property.
Simply contact us, and we’ll arrange a site visit to assess your requirements and provide a free, no-obligation quote.
Tree Surgery FAQs
Tree surgery includes services like tree removal, crown reduction, pollarding, deadwood removal, and pruning to maintain the health, safety, and appearance of your trees.
Trees may need removal if they are dead, diseased, or posing a safety risk to property or people. We can assess and advise on the best solution.
Yes, we ensure all debris is cleared away, leaving your garden tidy and ready to enjoy.
Absolutely. Crown reduction and thinning can allow more sunlight to reach your garden without removing the tree entirely.
Hedge Cutting FAQs
Hedges typically require trimming 1–2 times a year to maintain their shape and health.
The ideal time depends on the hedge species, but generally, trimming is done during the growing season to encourage healthy growth and to avoid nesting season.
Yes, we can safely remove hedges to create more space or prepare for other garden projects.
Yes, all clippings are cleared and disposed of responsibly as part of our service.
Garden Clearance FAQs
Garden clearance includes removing overgrown vegetation, trees, hedges, and general garden waste to create a clean, open space ready for use or further landscaping.
Yes, we specialise in tackling large, overgrown gardens and restoring them to a manageable and tidy condition.
Absolutely. We ensure that all waste, including branches, leaves, and other debris, is removed and disposed of responsibly.
Yes, we provide full garden clearance services to prepare the space for new landscaping, patios, or planting projects.
Stump Grinding FAQs
Stump grinding is the process of using specialised machinery to grind tree stumps below ground level, preventing regrowth and allowing for replanting or landscaping.
Tree stumps can be a trip hazard, attract pests, and take up valuable space. Removing them allows for a cleaner, safer, and more usable garden.
Yes, we have the equipment and expertise to handle stumps of all sizes, whether it’s one stump or multiple across your property.
No, our equipment is designed to minimise disruption to the surrounding area while effectively removing the stump.
Services
We provide expert tree surgery, tree removal, pruning and shaping, hedge trimming, stump grinding, garden clearance, and emergency call-outs. Each service is tailored to help you keep your property safe, tidy, and looking its best.
Yes, we offer rapid response for emergency situations such as storm damage or fallen trees. Just give us a call and we’ll be there as soon as possible to restore safety to your property.
Absolutely. We have in-depth knowledge of local Tree Preservation Orders (TPOs) and can guide you through permissions and compliance with ease.
Yes, we pride ourselves on immaculate clean-up. All debris is cleared, and we often recycle green waste into mulch or biomass.
Pricing & Quotes
Pricing depends on the type and scale of the job. We provide free, no-obligation quotes with full transparency no hidden costs or surprise add-ons.
Yes. We believe in honest, upfront pricing. Our quotes are clear, detailed, and entirely free.
Yes, we can arrange one-off jobs or regular visits depending on your needs. Many clients find peace of mind with scheduled maintenance.
Booking & Process
You can request a quote through our website or call us directly. We’ll arrange a visit to assess the job and talk through your options.
We aim to respond promptly, often within 24 hours. Emergency call-outs are prioritised, and we’ll always keep you informed about timelines.
Not necessarily. We just need access to the garden and clear instructions. Many clients appreciate the flexibility of remote work, especially for weekday bookings.
Safety & Trust
Yes, we carry full public liability insurance and follow all relevant industry standards. Safety is our top priority.
Our team includes experienced, qualified professionals who are passionate about doing the job right. We regularly update our training to meet best practices.
Definitely. We treat your garden as if it were our own punctual, respectful, and always tidy up after ourselves.